Industry Standards

Classic Standards Fallacy

We often approach occupational training by defining standards that dictate what someone must be able to do and know to master an occupational level. But... what duties of a given occupation should a master be able to perform? Your answer to this question will vary depending on your perspective. Answers based on traditions or biases will likely be different than answers based on what an organization actually needs to satisfy production requirements. Classic standards are all-in-one documents that attempt to standardize occupational levels and can be hit-or-miss for an organization.

Journeyperson Fallacy

As technology continues to emerge, new occupational duties will continue to be added and existing duties will continue to change. So… can anyone truly master an occupation? The velocity of emerging technologies may change your perspective. This is because new technology is emerging faster than the pace an average individual can learn and retain. We call this the “Complexity Gap”. Employers combat the “Complexity Gap” by breaking down the vastness of occupational duties into roles they need to meet production requirements. These roles are performed by several employees, where no individual is required to master them all.

Smart Standards

To align with industry, our standards are organized and presented as industry-recognized roles. Organizations can take advantage of these roles by using them as they are, customizing them, or starting from scratch. We call it role building!

Smart Standards Structure:

  • Duties are one-pagers
  • Duties are individual standards
  • Duties are revised independently
  • Duties do not include tasks
  • Duties are organized into roles
  • Credentials are aligned to roles
  • Roles are not identified by complexity levels
  • Knowledge requirements are listed by role

So what does a Smart Standard look like?

Structure of a duty

Developing the Standards

Our standards are developed and validated by industry professionals representing a spectrum of sectors. The development process is based on a proven set of rules and guidelines that reveal general content industry experts can agree on. Our standards validation process is ongoing to keep up with the pace of emerging technologies.

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